Q: Why isn't my artwork done?
A: Did we discuss a due date? Did I get all the details? Was it needed in a crunch? When you give me info, this should be one of the things discussed. If I don't bring it up, please bring it up. Help me Help you!
Q: What is turnaroud time on decals/clothing/banners?
A: All these factors depend on quantities, sizes, availability of materials, etc. If there is a concern, let's talk about it first. Then proceed with the order/work.
Q: When will you work on my project?
A: Depends on the type of project. I work most evenings and weekends due to my constantly full work schedule. I also work at a screen print shop during the day. So I'm not just at home waiting for jobs to come in. Did you need this at a certain date, I feel if this was your question, you didn't tell me when you needed it.
Q: Why won't you take my call to discuss artwork?
A: Personally, if you can't get your point/idea across in an email/text, then we're both in a world of trouble. Occasionally I do take phone calls. But I don't always have something to write on, and let's face it. I'm always working, I forget things. I love to be able to look back on an email/text and see what you've sent me. Especially when it's late at night and don't want to interrupt you.
Q: I messaged you at 7am and you mentioned sending me something or finishing a project this evening. Why haven't I seen anything yet?
A: LIFE! That's what happened. You hit me up first thing in the morning. I do have a day job. I left myself a note, sent myself an email, I told my wife to remind me. Then I worked all day, went to the gym, had dinner and a millon other things. Simply put, I forgot.
Q: I see you're in Freaks of Nature Car Club. I'm in _(your club here)_. Will you make my logo look cool?
A: Heck yes! I love doing my FON club logos, but when other clubs let me do my thang to their logo is not only an honor, but it's cool as heck too!
If I didn't hit one of your FAQ's on here, please feel free to send me an email on the contact page. I look forward to working with you!